Position Description
This posting will be used to fill Full time, Permanent, Safety Sensitive, Recycling Program Specialist I (Program Specialist I) position(s) within Waste Management, a Bureau of the Department of Public Works.
This position is responsible for managing multiple projects and contracts in the Bureau of Waste Management Services of the Department of Public Works. This position is responsible for implementing marketing and educational campaigns to promote recycling and waste reduction in the County. Other responsibilities include developing promotional tools such as fliers, media advertisements, signs, newsletters, presentations and other outreach to educate customers on the benefits of recycling, waste reduction and other solid waste programs. In addition to managing multiple projects, these positions are responsible for managing multiple contracts.
The work involved with this position is performed equally between an office environment and outside field-based support.
NATURE AND VARIETY OF WORK
The occupational field of program management work involves directing or carrying out assignments in one or more programs or management staff functions that are directly related to the agency’s mission of providing services to County residents. This field of work is distinguished from management-support functions such as personnel, budgeting or other administrative-type tasks which are designed to facilitate the activities of other employees providing direct services. The majority of contacts are with employees in the same or other departments and agencies of the County government, State and Federal agencies, non-profit and private sector organizations or citizens. The purpose of the contacts, which normally are of a cooperative nature with both parties working toward mutual goals, are for coordinating or resolving program operating problems and/or providing technical or subject-matter information.
An employee in this class utilizes knowledge of program management support and program subject matter principles, techniques, functions, regulations and procedures in carrying out a variety of standard assignments within a defined area of one or more programs. Assignments may also require knowledge of and skill in using computer and automated office technology. Some recurring contract monitoring responsibilities may be assigned to positions in this class appropriate to the level and type of other duties assigned. The employee independently plans and carries out the aspects of program implementation and resolves problems and deviations in accordance with policies and program practices. The supervisor reviews methods and approaches used in carrying out the program for conformance to policy and established requirements.
The employee uses discretion and independent judgment in locating, selecting and applying the appropriate guidelines, references and procedures to respond to specific situations and may determine which of several alternative courses of action to use. Work output affects the social, physical or economic well-being of program participants or recipients of services.
Examples of Duties and Knowledge, Skills and Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Provide program support by establishing and maintaining mechanisms/data bases to track program activity; generate reports; process data, billings, and payment vouchers; verify data or identify inaccuracies in data; and monitor changing trends and patterns.
Discover and recommend alternatives and improvements to current communication and operational methods, designed to improve recycling participation and outreach effectiveness of existing programs. Manage existing outreach projects, new messages, pilot programs and campaigns designed to promote recycling.
Create promotional tools such as news advertisements, fliers, signs, banners, newsletters, post cards, and broadcast e-mail to inform/educate residents, students, employees and volunteers of County-wide recycling and waste reduction programs.
Perform recycling education presentations for community associations, schools, business sector, and civic groups.
Assist with various County contracts managed within the Recycling and Waste Reduction Division. Monitor specific or selected aspects of contracts and make recommendations on the acceptability of program services; serves as liaison between contractor and user agency by receiving complaints and resolving problems concerning contract performance or costs. Assist with the development of procurement specifications for solicitations as needed.
Performs related duties as required.
Examples of Duties and Knowledge, Skills and Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Knowledge of recycling program development and management.
Knowledge of education, marketing and public outreach specific to recycling operations.
Knowledge of Microsoft Office Suite (Word, Excel, Publisher and PowerPoint).
Knowledge of Adobe Creative Suite (InDesign, Photoshop, and Illustrator)
General understanding of applicable County, State, and/or Federal regulations and procedures, as required.
Knowledge of contract, administration and monitoring, as required.
Ability to communicate effectively, both orally and in writing.
Ability to deal tactfully, effectively and equitably with people.
Ability to attend meetings or perform work at locations outside the office, if necessary
Minimum Qualifications
Graduation from an accredited four-year college or university; and one (1) or more years of experience in marketing, advertising, contract and or project management related to recycling, waste reduction or a program/specialization area directly related to the assignment of the position.
Supplemental Qualifications
Preference will be given to candidates with the following:
1.) Experience with implementing marketing and education campaigns.
2.) Experience developing fliers, media advertisements, signs, newsletters.
3.) Experience in outreach to educate customers.
4.) Experience managing contracts.
5.) Proficiency with Microsoft Office (Word, Excel, Publisher, Powerpoint)
6.) Knowledge of Adobe Creative Suite (InDesign, Photoshop, and Illustrator).
